Real Word Negotiations - 1661 Words

Background With my wife, we decided in October to buy a (used) 2nd car for the family. She actually already owns a small 7 years old city-car, with an overall quite good condition both in terms of mechanic and automotive, but since she takes our children to school every day through some country roads, we just wanted to be reasonably confident that nothing could happen about the car engine. 1. Preparation of the negotiation We (my wife and I) started to prepare the negotiation from one main assumption: knowledge is truly power. Since normally in the car buying system the car salesman has the most information, we decided first of all to gather all the information we could in terms of price, facilities, characteristics etc. about†¦show more content†¦Eventually, we got to a final agreement, that was a price of 7,500 euros, or about -12% less the first offered price. I decided not to trade in my used car because it would have cost to me about 300 euros more than what agreed above (and, moreover, I already had a private potential acquirer for that). In addition, it cost to me less to fund the car by myself instead of getting to any dealer financing (moreover, this refusal didn’t get to any increase of the final agreed price). We shook our hands, with a final agreement that the contract would have been signed by my wife during the incoming week, because she would have appeared as the car’s owner. Unfortunately, when my wife went to sign the contract, the salesman stated that the car had been already sold to another customer, because his colleague had already promised it to him (and he was totally unaware of that). He tried to apologize with us offering another (quite identical) city car with an additional discount of 500 euros, but my wife and I decided to decline his offer because his totally unacceptable behavior. In fact, we strongly believe that he decided to sell the car to another person simply because the latter offered something more than what was agreed just few hours before. 3. Outcome of the negotiation Also if we didn’tShow MoreRelatedMy First Negotiation : The Cornerstone Of Successful Negotiation1604 Words   |  7 Pagesand I will help you once I will be done. What we did â€Å"negotiation† this is what we do on daily basis, numerous time we are negotiating and we don’t know. â€Å"Negotiation is a process by which we attempt to influence others to help us achieve our needs while at the same time taking their needs into account†. (Lewicki, Saunders, Minton). How we negotiate is really what we are, how much we are prepared and how well we use the knowledge on negotiations as required by the situations. The study/research, literatureRead MoreThe Self Appraisal Learning Summary1613 Words   |  7 PagesSelf-Appraisal Learning Summary BUSI 2465 has been an interesting course. Through this course, I explored the power of words in the business world. Furthermore, I became a negotiator who learned to deal with different types of people which helped me to discover more about my skills as a negotiator. As a negotiator, I can come up with offers which allows mutual gain for both parties. In other words, I learned to follow problem solving strategy of the dual concerns model which helps me to obtain joint outcomesRead MoreQuestions On Real Estate Education963 Words   |  4 Pages1. Fail to ask what you want: The first critical step in any negotiation such as real estate is failing to ask what you really want. You will be surprised how often you can get what you want in a negotiation if you just ask. But, a word of caution if you declare your intentions, it is impossible to take them back. You basically put yourself in a very corner. For example, if you give an offer that is too high it will be difficult to negotiate it down by a significant amount. It is more advisableRead MoreConflict in the Workplace Essay905 Words   |  4 PagesThe scenario about drug testing in the workplace provided key lessons to consider in a negotiation. Those lessons influenced the way I approach a negotiation and altered how I look at conflict in the workplace. It is important to understand that, while a negotiation framework is helpful in problem solving, the structure of a framework is flexible. Prior to the negotiation, the situation created a clear framework. Terry, the truck driver, tested positive for drugs. As a consequence of is test resultsRead MoreKey Lessons to Consider in a Negotiation Essay929 Words   |  4 Pagesscenario about drug testing in the workplace provided some key lessons to consider in a negotiation. Those lessons have influenced the way I approach a negotiation and altered the how I look at conflict in the workplace. It is important to understand that, while a negotiation framework is important, the structure of a framework can be flexible. In the exercise, a clear framework was constructed prior to the negotiation. Terry, the truck driver, had a positive drug test. He then entered into a meetingRead MoreDistributive Negotiation1152 Words   |  5 Pagesyour child off to school on time and in good spirits. At work, negotiation is at the core of employment. We have negotiated our job to offer our skills and expertise in return for compensation. There are two main types of negotiation. Distributive negotiation is based on the fixed pie solution. Each party receives a fixed share of the attributes, solutions, and commodities to be attained. Conversely, the integrative approach to negotiation holds that there is a solution that while there is a finiteRead MoreRelationship Between Sharon And Alice Rapport1256 Words   |  6 PagesIn order for this negotiation to have a positive turn around resulting into a win-win situation for both Alice and Sharon both parties need to be prepared for anything and try to be well informed of what one might bring to the table. Below we will discuss potential gambits that should be considered for this negotiation. 1) Identify two potential distributive negotiating gambits that Sharon Slade should consider to advance her agenda.  Ã‚   Feel, Felt, Found/Competition: During my Module 8 assignmentRead MoreCase Study624 Words   |  3 PagesAssignment Were going to analyze a real, albeit slightly older, deal here from the perspective of the main players (and there are several). Hopefully those players (at least their companies) and the property is familiar to you; this deal negotiation took place in 2001. The case in question is on the Harvard Business School Press site; access it (at a cost of $3.95) using  this link. Here are the topics I want you to address in your analysis of this deal negotiation; Im going to introduce into ourRead MoreSalt Harbor Case Essay1169 Words   |  5 PagesSalt Harbor Exercise The Salt Harbor exercise was a real world negotiation exercise that added many factors into the decision making. In this exercise, Lukas and I were partners. Lukas was the buyer and I was the seller. In this negotiation, I had recently purchase some property that I wanted to build into a coffee shop. The neighbor, who is also the buyer, did not want me to build the coffee shop and instead wanted to purchase the property. Lukas stopped me from being able to build the coffeeRead MoreHow Do Gender and Race Influence on Negotiation 1746 Words   |  7 Pagesor female affect our performance in a negotiation? Common logic tells us the answer is yes. Research concurs. Men and women differ in the way they view negotiations, the way they conduct negotiations, and even the outcome of negotiations. Being one gender puts us at an advantage to negotiate over being another gender. With the current style of negotiation, in the real world, men fare better in negotiations, such as in divorce settlem ents and salary negotiations than women. In the former women receive

Eating Disorders Essay - 1228 Words

An eating disorder is an illness that involves an unhealthy feeling about the food we eat. â€Å"Eating disorders affect 5-10 millions Americans and 70 million individuals worldwide† (www.eatingdisorderinfo.org 1). They also affect many people from women, men, children, from all ages and different races. People who have eating disorders usually see themselves as being fat when they really aren’t. This usually deals with women or teenage girls mostly. They watch television, movies, read articles in magazines, and see pictures of the celebrities whom they want to be like because they have the â€Å"ideal body† that everyone wants and craves for. The media makes us all think we need those types of bodies to be happy with ourselves, be more successful†¦show more content†¦But in order to do this we need to stop looking at other people and seeing what’s missing from ourselves. Stop buying the magazines and diet products, stop looking at the people in t elevision and movies, and just be us. We need to have more confidence in ourselves and show other people what we can get in life without having the perfect body. People who have Anorexia Nervosa have this fear of gaining weight so they result by not eating regularly or eat little amounts of food or not eating at all. People see themselves as being fat but instead they are skinny. â€Å"Anorexics usually strive for perfection† (www.mirror-mirror.org 1). So in doing this they feel like not eating anything can make them look perfect and have the body they want. â€Å"The lack of food can cause a person to become very thin, develop brittle hair and nails, dry skin, and a low pulse, become not able to stand the cold, and suffer from constipation and sometimes diarrhea† (Hendrick 3). Anorexics put other people’s feelings in front of theirs. They also feel that the only thing in their lives is food and their weight and this shows that they have low self-esteem for themselves. â€Å"Signs and symptoms are noticeable weight loss, becoming withdrawn, excessive exercise, fatigue, always being cold, and muscle weakness† (www.mirror-mirror.org 1). There are many more signs and symptoms for this illness. â€Å"An estimated 10Show MoreRelatedEating Disorders : Eating Disorder1205 Words   |  5 PagesEating Disorders in Today’s World Eating disorders are alive and well in today’s world and they are a major problem. An eating disorder can look like a few different things, ranging from a severe reduction of food intake to over eating to feelings of negativity towards your body shape or weight (Lehigh University). While some disorders can only be found in specific age groups, races, etc., eating disorders can be found amongst all and it does not necessarily have to be pointed towards food (LehighRead MoreEating Disorders : An Eating Disorder1184 Words   |  5 Pagesas an eating disorder. Weir (2016) goes on to explain the origins behind eating disorders in individuals. This topic is important because, in the United States, many women and men suffer from a clinically significant eating disorder at some point in their life. It is important to know the influences that cause an individual to experience an eating disorder. Genetically, or environmentally, or both genetically and environmentally. Anorexia ner vosa, bulimia nervosa, and binge eating disorder are eatingRead MoreEating Disorders And Eating Disorder1573 Words   |  7 Pagesaffects people called an â€Å"eating disorder.† Why did you choose this topic? I chose this topic because it is a very prevalent issue in our society today, and a close friend of mine is suffering from an eating disorder. What question(s) did you want to answer or what was your hypothesis regarding this topic? As mammals, there is no chance of escaping the need to consume food in everyday life. However, when it comes to food there can be a major concern of eating too much or eating too little. Doing eitherRead MoreEating Disorders And Eating Disorder1104 Words   |  5 PagesEating disorder is a serious problem happens in both men and women. Eating disorder is a sort of disease in which a person is having a strange routine of eating like consuming a huge amount of food each time they eat. This can incorporate not eating enough nourishment or indulging. Eating disorder influence many people around the world. The larger part of peoples who are dealing with this issue are ladies. A person with eating disorder issue may focus nonsensically on their weight and shape. EatingRead MoreEating Disorders And Eating Disorder1410 Words   |  6 Pagesâ€Å"An eating disorder is about anxiety and control and healing from trauma and food and weight are just the tools of destruction† (Floyd, Mim ms, Yelding, 2008). An eating disorder is defined as a severe disturbance in eating behavior. An eating disorder, as defined by our text book for class, is psychological disturbances that lead to certain physiological changes and serious health complications. The three most common and most easily identifiable forms of eating disorders include anorexia nervosaRead MoreEating Disorders : Eating Disorder966 Words   |  4 PagesEating Disorders Many people, both women and men of all ages, suffer from the psychological disorder, eating. Up to thirty million people in the world suffer from some kind of an eating disorder. There a two types of eating disorders, anorexia and bulimia, and have several methods of treatment. What is an eating disorder, and what do they cause? Eating disorders are maladaptive and very serious interruptions in eating. They can come in the form of overeating, or not eating enough, they are oftenRead MoreEating Disorders And Eating Disorder1496 Words   |  6 PagesAn eating disorder is an illness that causes serious disturbances to your everyday diet, such as eating extremely small amounts of food or severely overeating. A person with an eating disorder may have started out just eating smaller or larger amount of food, but as some point, the urge to eat less or more has gotten out of control. Severe distress or concern about body weight or shape may also signal an eating disorder. Common eating disorders include anorexia nervosa, bulimia nervosa, and a binge-eatingRead MoreEating Disorders : Eating Disorder1031 Words   |  5 Pagesâ€Å"The eating disorder is a very jealous and abusive partner. It requires a lot of devotion in the extent that you have to devote yoursel f to tending to the anorexia. There s not a lot of time left over for adult life,† was stated by Dr. Doug Bunnell, a specialist in eating disorders. Eating disorders effect a variety of people. Age, race, and gender aren’t role playing keys in eating disorders. Not everyone gets an eating disorder, but if they do then, it will more than likely destroy their livesRead MoreEating Disorders : An Eating Disorder1906 Words   |  8 Pagesobtain their body goal, thus causing an eating disorder. An eating disorder is a psychological condition that is characterized by abnormal or disturbed eating habits. There are three types of eating disorders; which are Anorexia Nervosa, Bulimia Nervosa, and Binge Eating.These disorders affect all aspects of a person’s life, including their psychological, emotional, and physical health. There are many factors that contribute to individuals developing eating disorders including: genetics, family pressuresRead MoreEating Disorders : Ea ting Disorder1235 Words   |  5 PagesEating Disorders Eating disorders are a very serious psychological condition that affects your mind so that you are more focused on your food and weight than you are on everything else. The most known and most commonly diagnosed eating disorders are anorexia, bulimia, and binge eating disorder; however, these are not the only eating disorders. Eating disorders cause psychical and psychological problems, which at their worst can even become life threating. Statistics show that more women are affected

Management and Leadership at Cvs Caremark Free Essays

Management and Leadership at CVS Caremark Michell McGill MGT/330 September 10th, 2012 Ed Robinson CVS Caremark is the largest pharmacy health care provider in the United States with integrated offerings across the entire spectrum of Pharmacy Care. CVS Caremark is a market leader in mail-order pharmacy, retail pharmacy, specialty pharmacy, and retail clinics and is a leading provider of Medicare Part D Prescription Drug Plans. As one of the country’s largest pharmacy benefits managers (PBM’s) CVS Caremark provides access to a network of more than 65,000 pharmacies, including more than 7,3000 CVS/pharmacy stores that provide unparallel services and capabilities(â€Å"Recruiter contact information,† 2012). We will write a custom essay sample on Management and Leadership at Cvs Caremark or any similar topic only for you Order Now The size and components of the company CVS Caremark has implemented a leadership team comprised of talented and diverse leaders who’s abilities makes the company a leader among retail and specialty pharmacies in the United States. CVS Caremark divides the company into a Business Unit that consists of MinuteClinic, Pharmacy Benefit Management and Retail Pharmacy. Leadership, defined as influencing individual and group activities toward goal achievement. Executive leadership is a key component to the success of CVS Caremark. CVS Caremark fill many of their Executive Leadership opportunities from within, colleagues are offered development plans and encourage open dialog with colleagues and managers. Regular training and leadership development programs ensure that talent can be promoted from within the company. CVS Caremark employs Senior Executive Teams and department and line executives these positions are responsible for support and to work with teams that manage most of the major staff support functions (â€Å"Recruiter contact information,†2012). Management is described as the process of working with people and resources to accomplish organizational goals. At CVS Caremark there are several types of managers in the retail stores. There are district store managers, district pharmacy managers, store managers, shift managers, photo lab supervisors, pharmacy managers, lead pharmacy teach, minute clinic manager and each manager report to the store managers. The distribution center employs more managers as well as other departments. Roles and Responsibilities MinuteClinic are managed by nurse practitioner who offer services to treat minor health issues such as strep throat, and ear, eye, sinus, bladder, and bronchial infections. Others convince of the minute clinic is the ability to have several common vaccinations, flu shots, hepatitis A and B, tetanus, and pneumonia. The benefit to the customer is there are no appointment necessary and the practitioner specialist can diagnose and treat and write prescriptions, which can be filled immediately in the store pharmacy with little or no waiting. Other convient services are camp, sports, and college physicals on a daily walk in, no appointment necessary. Pharmacy Benefit Management is another business unit that assists the customers with managing their benefit, filing prescription by mail and in the retail setting. The services offered help the customer file insurance and fill his or her prescriptions. Services such as ready fill and 90 day supply of maintenance medications like blood pressure, asthma medication, birth control, etc. can be automatically refilled every month or 90 days according to their insurance plan. The benefit to the customs is that they do not have to file their insurance and be reimbursed by the insurance company. The prescriptions can be automatically refilled every month or every 90 days. CVS/pharmacy retail division is America’s leading retail pharmacy with more than 7,300 CVS/pharmacy and Longs Drug stores . Many of CVS/ pharmacies are open 24 hours, which is always a benefit to the customer who may have a late night trip to the ER. CVS/pharmacy offer personalized expertise, in the retail stores and online at CVS. com. This is a benefit to the elderly patients, they do not have to remember to call in their prescriptions, and they get a coursity phone call if the prescriptions are not picked up within two days after the fill. As people are living longer today the elderly many times do not have help maintaining their drugs or other needs and at time the responsibility can become overwhelming. Customers enjoy the convince to speak with a pharmacist about minor issues with their health or medications. Cot to cost every CVS/pharmacy offer prescription medications related health care products and other health products, such as first aid products, crutches, walkers for the elderly, bed pan, etc. There are 600 in-store minute clinics with more to come by 2016. The front store offer a wide variety of popular beauty supplies, health, and personal care brands, well stocked convince foods and a photo lab with one hour services and many other photo needs, seasonal aisle, and gift ideas and a large supply of cards for every occasions. CVS Caremark is in the United States, the company is launching a Spanish version of Caremark. com. CVS Caremark planes precipitations have access to most comprehensive Spanish-language Web site in PBM industry. The services provided will be the same services as English-speaking customers. While CVS Caremark offers great services and benefits to their employees, turnover can be a problem, due to some factors that stand out, According to Sam Walton of Wal-mart, â€Å"If you want to know where the problem is ask the front line†. The employees at CVS have several issues that if corrected the employees may be happier and offer better customer service. One issue is with the work environment, in retail pharmacy employees work an eight-hour shift and many days there is no breaks, no lunch, and many times no bathroom breaks. When dealing with customers who are sick and not feeling well, and all they want is to get their medicines and go home. The employees need to have a break from the crazy fast pace of the frontline. This would take care of the bathroom problem. While the management does not tell employees not to take a break, they also do not make taking break easy. As for a lunch break, employees can have food in the store but many times some stores may fill 800 to a 1,000 prescriptions a day. This leaves little time to eat or anything else. If employees had a break and a little time to eat, service with a smile, is more likely. Another employee issue is the work schedule, no set schedules are , most store employees including managers are required to work two- day shifts and two evening or night shifts and every other weekend. If the store is open 24 hours the last shift get off around 11:00 p. m. . . The 24- hour stores never close for anything, rain sleet or snow. If CVS Caremark would look at these couple of problems the service would improve, the customers would be happier. Customers can at times wait 30 minutes to an hour for their prescriptions. Employee who are exhausted and hungry and need to go to the restroom are less likely to provide great customer service. CVS Caremark management is always looking for ways to improve their service at the store level. There are weekly phone conferences for the management team, the pharmacist, the technicians, and the minutecilnic, and retail front store. To discuss the monthly service goals and what need to be completed to improve the service for the months to come. The district managers need to be in the store more often and the management need to take better care of their employees on a daily bases and management will see a change in customer service scores. References: Recruiter contact information. (2012). Retrieved from http://info. cvscaremark. com How to cite Management and Leadership at Cvs Caremark, Papers